Ten tips for a smooth arrival
Arrival time, documents, special requests: a few minutes of preparation are enough for your stay to start as it should.
A few minutes of preparation are enough for your stay to start as it should.
- Keep the e-mail of your booking: its link gives access to your booking at any time.
- Tell us your arrival time in the special requests, especially after 8 pm.
- Check-in starts at 3 pm and check-out is at 11 am: ask us if you need more time.
- Bring an identity document for each guest.
- Ask for a baby cot or an extra bed when you book, not on arrival.
- Travelling for a special occasion? Tell us: we love to prepare a surprise.
- Look at our activities before you leave: the cooking class and the walk through Oia are full early in summer.
- Paid a deposit? The balance is settled at the hotel, as shown in your booking.
- Arriving late? Our night desk keeps your key.
- Create an account with the address of your booking to find all your stays in one place.

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